F1 apologizes for streaming glitches, offers partial refunds

Images by Zak Mauger/LAT

F1 apologizes for streaming glitches, offers partial refunds

Formula 1

F1 apologizes for streaming glitches, offers partial refunds

Formula 1’s rollout of its new on demand streaming service, F1 TV, got off to a rocky start at the Spanish Grand Prix due to technical glitches that resulted in some users being unable to watch the live broadcast of the race.

“As you may know, we have experienced some live playback issues during our coverage of the Spanish Grand Prix,” F1 acknowledged on its official website. “Our mechanics have worked around the clock to try to fix the issues with the live streaming but unfortunately, we are still experiencing technical difficulties broadcasting today’s race – your viewing experience may be impacted. We apologize for the inconvenience.”

F1 indicated it would be offering partial refunds to affected customers. It noted that “all sessions from this weekend’s Spanish Grand Prix will be available to enjoy on-demand including all on-board cameras and full team radio. Full replays are available to F1 TV Pro customers, or F1 TV Access customers in selected territories.”

F1 TV says it will be launching apps and on Amazon soon, while Roku and other platforms will be added “throughout 2018 and beyond.”

The service has limitations in some countries due to existing commercial agreements. To get a full breakdown of what content is available by country, click here.

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